The Steve Rubel Stream

Insights on emerging technologies and trends.

The Next Great Media Company Won't Have a Web Site

Lately I have noticed that many of the people, blogs, news services and more that I want to track are right inside Facebook. I have even filed them under a list called "feeds."

This is very convient since their updates are integrated right into my stream right beside the people that I follow - friends, family, coworkers, etc.

This has tremendous potential. Conceivably the next great media company will be all spokes and no hub. It will exist as a constellation of connected apps and widgets that live inside other sites and offer a full experience plus access to your social graph and robust community features. Each of these may interconnect too so that a media company's community on Facebook can talk to the same on Twitter.

Facebook might be the first venue where this starts. It could become a mini news reader for millions who don't care about RSS or Twitter. Over time this may obviate the need to create large news sites. It's easier to create a rich interactive experience there than start a new news site and hope that people come to you. They won't have time to find or visit.

In some ways this is a return to the old days of AOL where media companies rushed to develop a presence. Ultimately the web won out. But I wonder if we might see a return here to the days of old now that eyeballs are aggregating on socal networks and the connective tissue exists for them to talk to each other.

I do believe it's possible to be successful here. Witness for example the New England Patriots. That said it will be very difficult for existing media companies to make such a move. What's your view?

Loading mentions Retweet
Posted 5 months ago
37 comments
Sep 30, 2009
JP Holecka said...
This is a concept that I believe has a real potential of coming to fruition. I am seeing the FB feed becoming more and more important in people's lives. Now FB has been really adding some compelling reasons to have a fan page and the fact that it pushes content into a subscribers feed is something that companies cannot ignore any longer. The collective outbound links from the global FB feed is now rivalling referral traffic from Google. Can't argue with those numbers.
Sep 30, 2009
lavrusik said...
I have been very interested in this same subject. That places like Facebook might become or introduce a CMS. Right now apps allow for that, but generally the technology isn't quite there yet. I wrote about this idea of Facebook applications with some ideas for the Online Journalism Blog - NewsCloud has been doing some things along these lines of publishing straight on Facebook.

People are sharing and getting their news through Twitter and Facebook more and more. The places are hotbeds for sharing news and viral activity. I don't think that this will happen tomorrow, but I think it is very possible that content could be produced straight onto these applications. And yes, you can sell your own ads too.

Here is my post for a couple months back: http://onlinejournalismblog.com/2009/07/08/end-of-news-website/

Sep 30, 2009
sharisax said...
Steve, I know you advised me to set my goals on becoming an A-List Thought Leader, rather than A-List Blogger -- but from my perspective [as a relatively new social media evangelist] I can't help but feel that the "streaming" aspect of "all spokes and no hub" is much too helter-skelter to pull in everyone we want to include into the conversation.

Perhaps, when I am not so new, however, I may "come around."

Sep 30, 2009
Lisa Padilla said...
It might not be the consumer's first stop, but an iteration of the content will certainly still be present on a traditional web browser. Consumers will also tell each other, phones in hand, 'go to this site', still conceiving it as a set of pages sitting on a server somewhere. The content will be so rich on phones that non-technical people will consider them web sites (or games even). Businesses will still point to their 1.0+ web sites, "Visit Coke.com" not, "Visit Coke on the Cloud". Sites will run on multiple devices. Someday holographic projected content, but you'll still the familiar "Experian........com"
Sep 30, 2009
Susie Wee said...
Interesting view, Steve. I think the key to your premise is where the eyeballs are. I love Facebook, as it has captured many of my friends who are not techies or early adopters, so I think there is some staying power there for the eyeballs, and that's the first step.

The next question, though, is who will provide the service platform and apps and widgets. One key here is the role of entrepreneurs. There is an incredible amount of creativity and energy in the startup community, and they will continue to find new ways and new places to contribute. I don't see them being content with developing apps and widgets for a single platform like Facebook. Then, many platforms will continue to emerge, and that adds instability to the eyeballs as they start looking everywhere.

Basically, there is so much entrepreneurism that it is difficult to create a stable platform for eyeballs to settle. Does this churn play a role in your premise?

Sep 30, 2009
ciaranj said...
Yes, maybe. And yet...

How does one pay for the content you're showing on Facebook? Show ads around it? Like the nasty advertising that surrounds apps? And what happens if people get bored with Facebook? Do you have to spend all that time creating a presence on the latest buzz-site?

Your comparisson to AOL could be apt - what's to say the web won't win again?

Sep 30, 2009
Alexa said...
There's an element of truth to the phrase, "There's no place like home" and for any organization and individual, there is always going to have to be some centralized place that is considered exactly that - home.

I don't think sites like Facebook and Twitter will ever be substitutes for company websites. It would be like saying museums will disappear. There still needs to be place that exists where users acknowledge it as a destination place for authority-based, curated content.

Sep 30, 2009
RichAngstadt said...
Steve, excellent post. I have been thinking about this topic for sometime and how it pertains to normal businesses. I wrote a post a while back asking if you still need a corporate website - http://bit.ly/12T6Oq
More and more large companies are starting to advertise their fan pages or twitter accounts instead of the corporate URL. Friday's, Best Buy and Vitamin Water are just a few examples. Why force the user to go to your website when they can accomplish the same tasks and have a better experience on a social network.
Sep 30, 2009
jhstrauss said...
I think the importance of these spokes will continue to grow, but I don't agree that this will ultimately lead to the total obsolescence of the hub. For example, as much as MySpace has done to provide publishing tools for musical artists, every important act outgrows their MySpace page and has a branded site of their own.

Even if the majority of your audience relationships happen within the spokes, you still want the option value to connect with your most engaged fans on your own terms, which can only happen on your own branded site where you fully control the experience and the relationship.

Sep 30, 2009
Steve, I think that you are right on point with your observation about media consumption habits. The mindset is rapidly accelerating towards 'I want what I want, when I want it, in the method that I choose right here right now'.

Will there be one dominate online destination? I haven't honestly given it much thought and here's why. From my point of view media/entertainment entities - I took the liberty of expanding the pool - need to focus on assembling an underlying dispersion platform that allows the consumers of the content to tap in however they desire. I purposely used assemble to express two beliefs.
1) A media producer's value is derived from good content and the trust earned from consistent performance, not selecting the distribution network.
2) People desire experiences that don't stop or start at the edge of the online world.

Do I have the answer? Obviously not these are just my observations and musings.

Sep 30, 2009
Steve, You are right on the money. The key construct, beyond the "all spokes" meme is the interoperable "mesh".
Sep 30, 2009
Arvin said...
This sounds like an interesting idea, I think my mindset finds it hard to not have a hub somewhere, but I can still see it existing. But this article made me think about a what if. What if Facebook found a way to "dummy" rss and make it available for the masses. I mean how many people currently use rss compared to the number of people currently on Facebook. Why not have sites allow a "Publish to Facebook Feeds" link next to their RSS feeds...
Sep 30, 2009
jeffpurser said...
hmmm . . . all this talk about spokes and no hubs and its all happening off the social grid on a website. Linked from Twitter but landed out in WEB 1.0. We're definitely talking about the future here but hopefully one that reaches us quickly.
Sep 30, 2009
Geek Listings said...
Well, me (= Geeklistings) is something like what you describe: a classifieds service whithout a web site. Classifieds are first published here in posterous and then propagated to blogger, twitter and, of course, Facebook. So far, it is a proof of concept, not a real service. But it works well. The idea is this: the social web is the platform.
Sep 30, 2009
DesignDallasTX said...
As a web designer I can definitely confirm a trend to move brands to Facebook, Twitter, MySpace (still) and other social networks. A lot of work these days comprises out of building full-fledged social media homes. I doubt the website will go away though, considering the volume of traffic corporate clients are still receiving and the greater ability to control their message (most of our clients tend to allow significant user input on their sites). The trends seems to be towards greater integration of corporate (mini-)sites and social networks - brands that focus on this will be the winners of the share of voice game.
Sep 30, 2009
jim halligan said...
It's always amusing to read left-field concepts like this -- and they're almost always from marketing types who are far too divorced from the tech they're discussing to really understand what they're saying.

First, though, your analogy dies an amusing death: A wheel needs a hub, otherwise it either breaks or becomes worthless (what can you then attach it to?).

Regarding the actual trend you're proposing... in order for it to happen, as has been mentioned here, there needs to be a way to monetize your content, otherwise all the spokes in the world won't make your business profitable.

Unless you're trying to get by on advertising (which seems doomed to failure when all of your content is embedded in someone else's delivery systems), you need to be offering something. If you're going without your own website, this means you either need to be putting your content on sites that provide you with some way to process sales or subscriptions, or redirect users to a third party service that will handle this for you.

Granted, this is not a technical impossibility... but it does get you in trouble, as you're necessarily depending on third parties to handle all of your income, as well as your content distribution.

Is this possible? Yes, perhaps. Is it a good idea? That's subjective, but from a technical standpoint, it leaves your entire business (not least of all your income stream) open to too many uncontrollable issues. It also makes branding more difficult, as you're very limited in what kind of content you can deliver and how it will be presented.

Will companies operating in this way have enough potential and be able to generate enough momentum to become "the next great media company?" I seriously doubt it.

Sep 30, 2009
ClarkF said...
I'll believe it when I see the business model.
Sep 30, 2009
Atle Iversen said...
Very interesting !

People have been saying that Windows vs. Mac vs. Linux will soon be obsolete as the browser (Firefox, Chrome ?) is the new OS.

What you're saying is that not even the browser is the new OS, but a single (or several related) browser-application "is the new OS" :-) !

Initially I thought this sounded a bit silly, but when you look at Facebook, I think a lot of people spend ALMOST all their time online in one "application"...Maybe you can create a viable business 100% inside Facebook ?

Sep 30, 2009
Tiffany Sanders said...
I agree with sharisax and also think that this concept puts too great a limit on content. Yes, people's attention spans are diminishing and messaging has to be more concise, but at the end of the day educated consumers, businesses, participants want more complete information and more thorough back-and-forth than these venues effectively provide...at least, in their present forms.
Sep 30, 2009
Jordi Soler said...
I agree partially. But I don't think it's going to be Facebook. I believe it's going to be Google Reader or Wave. The socially improved GReader is so amazing that it's starting to move all my conversations from Friendfeed to my "shared items" page.
Sep 30, 2009
TR @ WSB said...
SO totally true. We don't even say we run a website any more - we are a news service - delivering via web, rss, Facebook, Twitter, YouTube, and wherever else there is to go next - also why I feel better about not having developed a really whizbang website, either - it's the CONTENT, baby!
Oct 01, 2009
The decline in traffic to most news sites online and corporate sites and the rise in traffic to social networking sites is clear.

But its the context which is important. To be of relevance to peoples lives. And this is why media needs to disrupt and why brands can play an ever more important role in the lives of their customers.

Hugh potential for the brave... http://aresonance.posterous.com/the-death-of-the-website

Oct 01, 2009
Yang-May Ooi said...
While social networks and Twitter etc are great ways to connect and have conversations, I think there'll still be room for websites - and blogs. It's useful to have a hub where people can go back to for repeat information or archived information/ conversations. Facebooks and Twitter streams, well, stream on and if you've missed an item there, you've missed it - archiving and the ability to search for older items is not one of their strengths
Oct 01, 2009
Steve Cornelius said...
"Lately I have noticed that many of the people, blogs, news services and more that I want to track are right inside Facebook. I have even filed them under a list called 'feeds.'"

Steve: I have several Facebook lists created to separate friends and family members, but I'm curious how you created your "feeds" list. When I attempt to create a new list, I'm directed to my current friends. I would like to have a list showing the groups to which I belong and companies/organizations in which I am a "fan."

Oct 01, 2009
thorpus said...
I think from the beginning, of Clearspring (where I work) and our sharing platform, the importance of having a distributed online presence has been a central thesis. Time and time again we see clients utilize our widget platform and end up getting more traffic to their widgets then they do to their Web site.

It makes sense. Our attention spans aren't big enough to allow us to remember to check 20 or 30 Web sites on a regular basis. I regularly look at 5 or 6. That's why being able to distribute your content into many venues is so important. It decides whether or not people discover and utilize your content.

Oct 01, 2009
Tactica said...
Facebook is a mall, and sometimes I just want the glamour, personal service and—yes—privacy of a boutique.
Oct 01, 2009
Paul Roberts said...
I agree with your expectations here Steve...all part of the paradigm shift to social network sites as integrated hubs for individuals, organisations and their extended networks to connect, communicate, access and share tailored news, information and entertainment. Media, advertisers and government and non-government orgs are all heading the same way.
Oct 02, 2009
Jonas said...
You are absolutely right. Will we see a rise of the 1990s portal ("Facebook") in a new shape that will engulf the internet? I wrote a blogpost about "Facebook: the black hole that will engulf the Internet?" on:
http://www.mobileforesight.com/2009/09/facebook-the-black-hole-that-will-engulf-the-internet/
Oct 04, 2009
footenotes said...
Agree with AAinslie - now it's all about the interop-mesh. The era of self-generated, temporary hubs has started. They morph over time in response to need.

Arguments about Facebook v Twitter v RSS v Wave miss this larger point. People will use whatever has attracted enough mass and the right features for their need *in this moment*.

Susie Wee is smart to bring up churn; as she observes, technologists will continue to create new and improved frameworks for building hubs.

Oct 04, 2009
Christa Herzog said...
I am reading a lot each day to keep myself on the latest, but things are changing faster and faster and it is difficult to pic out what is of importance for me. Most important is my own brain and memory and even here are new tools out. For example: http://www.quantum-mind-power-system.com/cmd.php?af=1054204
For me facebook is a social site, there are many sites from which I get succintly info which is important.
Oct 04, 2009
Jared Hendler said...
Fragmentation will continue, but destination corporate sites will not go away. While we may interface with brands and have meaningful relationships with products and services or entertainment properties on FB in a very public way, destinations are needed and required from a corporate and deep knowledge standpoint. However destinations that will suffer greatly will be the media networks, as the vehicle for delivery will become invisible to consumers.
Oct 04, 2009
Todd Randolph said...
one sentence in your post struck home - talking about how the facebook stream will render more "geeky" solutions like rss or twitter obsolete. on my blog my primary target audience is the non-technical user. I was delighted to find the http://networkedblogs.com app for facebook. I can invite my facebook friends to subscribe with a click. new stories show up right in their stream, no need to figure out an external rss client.

the next step will be an app that effectively replicates rss client functionality in a facebook tab. there are several already that are trying to do this (networkedblogs included), but I have not found one that gets it right yet.

Oct 07, 2009
Dimi said...
Ok, i agree , it can be true until the similar networks are on the Top :-)
Oct 07, 2009
dbenk said...
As usual, Steve, provocative. Yes, news orgs need a Facebook (and social media) strategy. http://bit.ly/f1glz

And I believe they can figure out ways to "monetize" http://www.poynter.org/column.asp?id=31&aid=169112

However, Steve, I do wonder about the dangers, both from a business and content perspective, of placing news across other platforms with no hub. Ownership and control -- which do matter in both venues -- are important, and ambiguous to date, in these arenas.

And @jim, I am not just a marketing type.

Oct 07, 2009
jdfalk said...
The larger trend is for information to be available where you want it, how you want it -- not locked into Facebook or Twitter or AOL or a particular RSS reader, but all of those and more.
Oct 07, 2009
SocraticGadfly said...
Ehh. Somebody new talking about the "next new idea." And, if you're using AOL as an example? Beyond that, "old media" will still be the primary *source* for this news. And, more and more of them will go to paywalls in the future, IMO. (And my hope.)
Mar 02, 2010
marfuzii said...
Excellent point, though I suggest you check also favit, as a place for content creation, sharing & tracking (plus it comes with great branding oppurtunities), more info is available here http://tinyurl.com/ylr3jad

Leave a comment...

 
Got an account with one of these? Login here, or just enter your comment below.
Posterous-login    Connect    twitter