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The Age of the Stream

The following is also my column in next week's Adage.

Media consumption is changing. You don't need me to tell you that. However, you maybe unaware just how much it's shifting as we embrace "the stream."

What's the stream? It's a way of consuming content as a continuous feed of brief bits, singles, ten-minute videos, tweets and status updates. It's reflective of the societal shift from analog to digital. And it's a natural fit for the web, where attention spans are minuscule.

Streams are everywhere. The Facebook news feed and Twitter are two prime examples. However, streams aren't just on social networks. You can spot them on sites like MuckRack.com or Timeswire from The New York Times. It's where, when the news is important, it finds you.

As it becomes the primary way we interact with content, streams threaten longer formats like TV shows, articles, albums or books. Over time, we will find we're no longer a nation that eats media meals. Rather, we're all-day content snackers - which means we become more source agnostic too.

This dawned on me recently as I considered how my own habits have changed.

For years I would engage long-form content like books or audio books in continuous blocks of time. I enjoyed each sitting like a fine meal. But that was back in the day when I would be disconnected for hours at a time - or the mobile experience was poor.

Nowadays, however, thanks to the iPhone, the web is always on. I find it all too tempting to dip into Facebook or Friendfeed for a quick fix of the stream. Yes, the Net ate my books.

Now, granted, I am an "edge case" - an early adopter. Still, if you think about your own patterns, I believe you will agree that streams maybe taking over. Sound scary? I can understand it might and I promise a future column devoted to tips to "keeping up" and managing your stream (versus your stream managing you).

As the age of the stream takes hold, it will force marketers to get more creative about how we break through. It's unclear if ads will be welcome. If they are, they will need to be brief, useful and funny. Otherwise, they will just get in the way and be ignored.
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20 comments
Aug 07, 2009
edward boches said...
I agree, but not sure it's really good. Seems that nothing but snippets diminishes our narrative skills, our ability to absorb deeper content, synthesize our thoughts, practice critical thinking. Like you, my media habits have changed. And I'm not unsatisfied, but I find I have to create the time for those long New Yorker articles, or the serious non-fiction book. Simply a continuation of what USA Today did to newspapers years ago. But if all we are are surface-skimmers, we will lose something. Awareness is in the headline. Knowledge requires a few more paragraphs. At least.
Aug 07, 2009
davedigerati said...
Wow, great article but how could you not touch on Google Wave? It's a natural fit (well, looks like it, I've only played with it a little so far) for the 'stream' concept you are talking about, and it truly has potential to morph the 'net into new directions.
Aug 07, 2009
Steve Rubel said...
Dave, you are most right. I have a developer acct and need to try it out some more.
Aug 07, 2009
Ellen Hoenig said...
I thoroughly agree that our media habbits are changing, and I have to sadly admit that i'm sitting down less and less to enjoy a good book. But a life of skimming means a loss of much rich detail in our personal and work lives...And, as a marketer, the rigor and the details so often represent the difference between success and average...I look forward to your thoughts on how to best keep up with the stream...and i'll keep thinking about how to breakthrough as the age of the stream is upon us...
Aug 07, 2009
The key ofcourse is the concept of "experts" has undergone a radical shift. I'm more inclined to consume news and thoughts from my immediate social circle than some "expert" that an editor or newsmgr chooses. Even on Twitter or fb or ff the interesting stuff happens on the second or third level responses. That's where the deeper understanding is. So it's not entirely a bad thing. If you part of it, you are also more engaged than being a non-influencing consumer as in traditional media
Aug 07, 2009
Seth Simonds said...
"they will need to be brief, useful and funny. Otherwise, they will just get in the way and be ignored."

Hasn't that always been the case in advertising?

It seems to me that "the stream" is simply providing a more efficient way for us to weed out the mediocre.

As for brevity: people like Sparknotes. Summaries are nice. But like Edward says, knowledge requires more.

Aug 07, 2009
Ruud Hein said...
I carry a pocket pc/pda on me since 2001 and have been reading ebooks on it for just as long. I read in dead moments (waiting in line, sitting on the ... ok, too much information). Long content can be streamed, so to say.
Aug 08, 2009
clarinette said...
This is all very interesting. Yes, our habits of news consumption is changing. It's certainly 'speeding'. Twitter brings instantaneous news to users. Amazing how many articles were written on Twitter attack immediately after it happened. All good? Nearly.
One major problem, how did human brain became so fast preferment? We've been loosing 'the reflection time'.
Is this all? No, we gained the ease of comparing, debating and commenting. I now enjoy not only to read instantaneous news but also long term running comment, often very valuable. A great way of 'maturing' the fast stream meal.
Aug 08, 2009
Ben Malbon said...
Interesting piece that certainly fits with lots of things I'm noticing about my own behavior and consumption. I'd add two things:

One, as you note, people like us (Steve, and those who added comments here) are nowhere near typical - we're twitchy, excitable, borderline-ADD, technology and media fanatics. We scare our friends with our behavior. I imagine the vast majority of people will not be consuming media, any time soon, in such an extreme fashion. So this is a glimpse of the future. Is it Utopian / dystopian? Is it near or far future? Don't know yet.

Two, your analysis under-emphasizes the power of narrative and storytelling in helping people make sense of the world. Media fragments, ideas do not. Stories bind fragments. I think a major opportunity for marketers is to find ways of using the stream to feed a broader 'current' (to extend your metaphor) that's a more consistent narrative thread existing across platforms, or 'transmedia'. 'Anytime//Anywhere' media consumption creates a canvas for the extension of storytelling about brands into everyday life and away from more traditional formal channels of engagement. An example: apps for the iPhone such as Hidden Park show the potential power of using stream-based devices (in this case an iPhone delivering an augmented-reality fuelled treasure hunt) in combination with other media to tell stories about brands in which the consumer is a participant and actually partly a creator.

So as the boundaries between traditional media and real life continue to blur, the opportunity is to find ways of using the stream to extend and make more relevant the way that brands engage consumers. As you note Steve, this is likely to be through a move away from advertising as we currently understand it. But who would lament that?

Aug 08, 2009
Dennis Callahan said...
Yes, my habits have also changed but I still think of long form content (e.g., books, audio books) as part of my stream. My stream has multiple depths or layers. Fast moving content is at the top and may turn into or supplement slower moving content that has descended to the middle or bottom of my stream. The top level of my stream is not always available (e.g., driving to work) so I need to dive to another level. Or the top level may not be flowing what I need at a particular moment. I think we need multiple layers to keep an open perspective and continually learn.
Aug 08, 2009
Anthony Scaffeo said...
Before I joined Twitter (June 2008 - Jan 2009), I subscribed to hundreds of newsletter, blogs etc to my gmail email & created my own stream. Now, there is on Sept 30, a Wave coming. This is the future of the stream! Those who can surf those waves the best, will find wealth through content creation in developing bytes - the biproducts of the streaming bits. Therefore, blogging after all may not be dead if blogging is recommendations/insights on various streams. However, bloggers, I think, must develop strategic alliances - the streams will be wavy.

Does this make paid media scared? I think so.

Aug 08, 2009
Kevin McNulty said...
Steve, this perfectly sums up the thought that's been rolling around in my head all week. Can I please have your permission to reprint portions of the article on my own blog (netweave.posterous.com)?
Aug 08, 2009
Karim said...
Nice post, I had a similar musing http://notethisdown.posterous.com/wheres-my-feed
Aug 08, 2009
Steve Rubel said...
Sure Kevin with a link please 

Aug 08, 2009
Kevin McNulty said...
Certainly! Find the post (with link) here: http://netweave.posterous.com/snacking-on-media

Let me know if you would like me to change anything, and thanks so much!

Aug 08, 2009
nathanschock said...
Steve, I didn't realize how much the stream was managing me until I went on an 8 day unplugged vacation & read 4 books. I'm looking forward to your posts about managing the stream.
Aug 08, 2009
WAX said...
"It's unclear if ads will be welcome. If they are, they will need to be brief, useful and funny." Absolutely. Why, why, why do we still have to sit through 30 second (I would accept 10-15 seconds) pre-roll ads in web videos ... which are usually just re-purposed TV commercials. Jings crivins!
Aug 09, 2009
tomandrus said...
I join you on the edge and it is pretty clear, the various streams can become the primary behavior, but I believe there is still a place for long form. I can no long sit through a movie like Beth Cooper, or read/listen to a book with little value. But I can watch a movie like Slumdog multiple times, or read/listen to high quality books. The big loser in my life has been the TV, very few shows feel more compelling than the what is going on the web. And growing up TV was my stream, I swallowed everything the networks put in front of me. I hope our streams compliment pieces of long form rich with decent thought and narrative, and replace the mindless drivel which makes up much of the long form.
Aug 09, 2009
Mediaman said...
The "stream" is real and getting more so. A Nielsen study indicates that in many homes, three or more media "venues" are on at the same time, competing for eyeballs and ears.
Remember how people used to say "watch football with the TV sound muted and listen to the radio commentary while watching the TV?" That was because the radio play-by-play was more colorful, more informed than the TV which basically explained to one sense-your eyes, what you could already see on the screen.
Now, a teenager, for instance, has the Internet on all the time, with live chat some of the time, (Hint about "always on" social conferencing-it's coming), Ipod to (one) ear, video streaming live gaming, even Anime on another screen (split screen? Multiple windows?)running on the same system. Think it can't be done? It is being done, and more and more.
The point is advertisers are now using frequency to get reach in certain venues, mainly because it takes MUCH MORE frequency to get even basic "reach" because of eyeball competition.
Consumers, particularly young adults and teens already "tune out" to commercial messages, and are getting more strident about "so many commercials."
How then to capture the hearts and minds of people?
Might we return to "Branding" as the primary way to ensure loyalty, when and if a purchase is to be made?
One thing for sure, the thing we call "advertising" will have to change; have to evolve into something that accomplishes the Grail, namely, when a customer wants a product or service, when the need and the opportunity converge, the decision is YOUR brand.
Aug 26, 2009
mir se vini ne radio alberti

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Steve Rubel

Steve Rubel

Steve Rubel (bio) is SVP, Director of Insights for Edelman Digital, a division of Edelman - the world's largest independent PR firm.

He is charged with helping clients identify emerging technologies and trends that can be applied in marketing communications programs. He also explores these topics on his lifestream site, a monthly Forbes.com column and in a bi-weekly AdAge column.

Steve can be reached via email at steverubel@gmail.com.

Note: Everything posted on this site is Steve's personal opinion. It does not represent the views of Edelman or its clients.

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