Insights on emerging technology, marketing and digital culture.
Seemingly overnight the Information Superhighway (does anyone call it that anymore?) became littered with potholes. In the last week Apple sold nearly 500,000 iPads, none of which support key technologies that we have come to rely on, including Adobe Flash, Windows Media and others. (Adobe and Microsoft are Edelman clients.)
For the last week I have been using my iPad as my primary device. I enjoy the slate format and think it’s the next big thing for computing – one that will see lots of winners. Unfortunately, this comes at a cost. I don’t get to experience the web like I used to, but a version of it that only Apple approves of – one that’s peppered with potholes that turns it into the swiss cheese web. The above image is what our own web site looks like on the iPad, which proudly uses Flash for certain features.
This poses a challenge for Web developers – one that Josh Bernoff so eloquently details on his post on the “Splinternet.” Should one develop the most robust experience using the best technologies on the market or should they kowtow to Apple’s vision for the Internet? Tough call.
In the end we believe that marketers should develop for the masses – the common denominator that unites the broadest universe of consumers. Right now, that’s desktop browsers with plug-ins. However, if developers need to start coding different versions of their site for different platforms, then we have trouble ahead. Standards are what made the web become a mass consumer medium.
Edelman Digital calls on Apple and all companies to support consumer choice – to allow consumers to have the same experience they are accustomed to on the desktop. Where once mobile devices were not powerful enough to run rich media technologies, that’s no longer the case. Why ban Flash and WMVs yet support Quicktime and PDF – two other standards. It makes no sense.
The Swiss Cheese Web ain’t the real web. At minimum Apple and others need to convey this up front (a disclaimer in their ads would be a nice start). However, it is our hope that they will open more and embrace the same standards that have allowed online innovation to blossom.
Photo: The "front 24" - my most essential apps.
Friday is here and I am five days into my week-long experiment of using my iPad as my primary computer both at home and in the office. To recap: I am continuing to use my phone (mostly when I am away from my desk) and I am only using my home/office computers for basic file management and more complex tasks that require it, like editing PowerPoint decks. All email, writing, note taking, Tweeting and web work takes place on the slate.
In short, it's going really really well. I believe that when this experiment ends I will continue to use the iPad as my primary computer, though I may use my PC more than I do now, especially when I am in the office. I am also looking forward to trying out other slates, like HP's (an Edelman client.) Some general observations... First, you would be surprised what a joy it is to have a device that: turns on instantly, requires no saving (!), is completely silent and has incredible battery life. This should be the default for every system. I can't stand noisy computers and my MacBook Air is by far the nosiest I have ever used. It also has terrible battery life. With the iPad, I can go almost 12 hrs with wifi and Bluetooth on. Second, there's no doubt in my mind that the iPad marks a pivotal moment in the history of computing. People want computing to be simpler. And there will be lots of winners and competitors to deliver on this promise. And while multitasking is now coming to the iPad in the fall with version 4.0, I am not particularly keen on it. I like that I can only do one thing at a time. It makes it easier to focus on the task at hand. Finally, I notice that now when I use my phone it feels, well, tiny! I am using my smart phones less and using the iPad more. However, I am sure that it will balance out over time. So net net, for most I don't see the iPad replacing a PC but complementing it (as is Apple's intent). However, as more apps that take advantage of the full canvas are developed, that could change. Some thoughts on productivity and creativity... First, slates are perfect go-everywhere writing machines, despite what some say about their potential for creating. Pages is easy to use and it makes it a snap to get Word documents in and out. Also, I am using the iPad extensively for note-taking. It comes with me to every meeting and I find myself taking better notes as I listen more intently to capture what's being said. Also, I am starting to see iPads pop up in meetings. So maybe others are doing the same. Evernote on the iPad is particularly impressive but I am unsure how to enable it to geotag my notes. The ergonomics and typing on glass takes time to get used to. At times I feel like I am typing on a digital picture frame. However, I find that when I type in horizontal mode I am getting pretty fast. At home and work I use an external keyboard. I am getting used to looking down at the screen too - it reminds me of ye olde typewriter days. Where the iPad falls down is PowerPoint. If your decks are done on a PC and you bring them into Keynote or Photos apps, you're ready to present. This should cover my needs outside the office. However, Keynote for the iPad doesn't import PowerPoint files too well and it doesn't export to them at all, unless you are using the Mac desktop version too - which I am not in the office. So it's not ideal for editing and therefore true mobile productivity just yet. Hopefully, QuickOffice and Documents to Go will remedy this fast. I also believe that slates are going to unlock a new era of creativity. I find myself using mind mapping more to problem solve and think up new ideas. My favorite mind mapping app, Mindnode, is tablet ready. Also I have downloaded Omnigraffle, Photogene and Layers and plan to integrate them into my workflow, particularly for enhancing my presentations. I know that other members of the broader Edelman team are already tinkering with these devices and thinking about ho they can be used in our work. I suspect the same is true at thousands of companies around the world. Finally, it took awhile, but I finally found a Twitter client that takes advantage of the full screen and has all the features I need - notifications, the old re-tweet style, Instapaper support and more. It's called Tweetings It's a good stop-gap until a fully optimized version of Tweetie is released.More to come as I wrap up the week. Next up, some thoughts on the iPad/slate's broader implications for marketers and PR professionals. As always, if you have questions, I am all ears.
Some dates, we never forget - July 4, 1776, November 22, 1963 or September 11, 2001. Other dates, when we look back, we realize were significant, we just didn't see it at the time. One such date is August 9, 1995, Netscape's IPO, which Thomas Friedman notes was a watershed moment in the flattening of the Earth. We may not realize today, but April 3, 2010 - the date the iPad debuted - is another date that falls into the latter camp. Like the Netscape IPO, we will look back on yesterday as the opening salvo in the next wave for computing. This is one that, by the way, Apple alone may not dominate. It's the date when tablets started to invade the collective consciousness of the everyman/woman. I have been using computers since 1982 and have been online since 1988. You can read my odyssey here. I see the iPad as evolutionary. Now the iPad may not prove to be the ultimate winner. However, it will accelerate a broader trend that already is well underway - a "slimming down" of our tools, work streams and content systems. And like the desktop and mobile phone space, I expect there will be a number of winners, including HP - an Edelman client that has an awesome entry in this space coming. But I as alluded, this isn't just about the iPad. It's about a bigger trend in how we're coping with what I call "The Attention Crash." With the glut of information now before us, tablets are going to help people simplify their flow. This is already happening. PCs will still be around for many years to come. But more of our work will be done on phones and tablets as the "atomic units" of content and computing slim down. Already... * Stories and blog posts are giving way to Tweets and status updates