7 Jan 2010

The Age of Media Agnosticism

According to Nielsen, the average American visited 87 domains and 2,600 Web pages in September. Outside the U.S., those numbers tend to be smaller, and fresh data indicates that just a few sites dominate the mix. Many rely on the news to find them rather than seeking it out - and those who do hunt for news are likely to do so via a single outlet of their choosing and/or via a search engine or even YouTube. It seems that, curiously, the diversity of the sites Americans frequent remains small even though their choices have grown infinitely. 

In this essay I touch on why - faced with infinite choices, powerful search tools and equally helpful friends - Americans are adapting their habits and becoming less loyal to general sources than ever before, and why engaged companies can still find relevance in social spaces and influence their stakeholders in this Age of Media Agnosticism.

You can find the full article here (PDF) or below. For more visit, our insights web site.


(download)

4 Jan 2010

Three Ideas for 2010 Part III: Lifelogging and Self Tracking

Happy 2010! Note this is the third in a three-part series on ideas anyone can ride in 2010 and beyond. - part I is here and part II is here.


Image credit: Evernote Web site

One of the great mindset shifts from the last decade is that today, finally, people of all walks are recognizing that what gets captured and measured gets managed (to quote Peter Drucker).

In 2010 and beyond we will become far more savvier about using data (both our own and aggregate streams) to make decisions large and small. Those who commit themselves to becoming data-driven will be in the best position to succeed both in business and in life - just ask Google. Consider leading yourself and inspire others to do live and work the same. In 2010 I am personally trying to apply data-driven tools, thinking and insights to all of my goals.

One way anyone become more data-driven by logging his/her life. This isn't a new idea. In fact, it's ancient. Consider former senator Bob Graham. He takes meticulous daily notes on the mundane to foreign policy in notebooks and has done so for decades.

"I start each month with a fresh notebook, the color which would follow the last notebook of the previous month.  On the inside cover of the notebook I write the information which will determine its overall position in the total collection of notebooks (the first notebook used in July of 2009 would be 7/09A), the date upon which the notebook was commenced and completed, and the information which would assist in recovery of the notebook should it be lost (address, home-office-cell numbers and email address) and, finally, an index of when the sections of notebook were completed by my having finished the “things to do” lists  in that notebook."

Self-tracking goes beyond just capture, though. You need to use the data to glean insights. Google Spreadsheets has a great way to do this with their gadgets. You can even set up forms for to make capturing the data even easier. For more on this topic, read Chris Brogan's "three words," Flowing Data and The Quantified Self. Other tools to look at include 23andMeNike PlusEvernote and a host of others

Oh and if you think this is just for geeks, think again. Even parents are obsessed with data. For more, see the video embedded below or here.

</object>

There's no doubt in my mind that if you dedicate yourself to using data wisely to plan and measure you will succeed no matter what your goals are. And, increasingly, the tools to make this happen are getting easier and more accessible all the time.

2 Jan 2010

Three Ideas for 2010 Part II: DIY Work Hacking

Happy 2010! Note this is the second in a three-part series covering three big ideas to ride in 2010. Part I is here.

DIY Work Hacking

In a column in the New York Times last month Tom Friedman described how do-it-yourself (DIY) technology tools, particularly cloud computing services, are empowering workers to do more with less. The Harvard Business Review in their January/February issue describes this as Hacking Work (article available behind the paywall).

"When a 12-year-old can gather information faster, process it more efficiently, reference more diverse professionals, and get volunteer guidance from better sources than you can at work, how can you pretend to be competitive?...Hack work, and embrace the others in your midst who care enough to do so."

Good advice.

I have been a DIY type my whole career - always on the lookout for ways I can use technology to streamline my work. One of my favorite techniques is to use bookmarklets. If you don't know where to start, visit marklets.com. They have a great directory. Another great resource for ideas on hacking work is, naturally, Lifehacker. The photo above is the site's editor, Adam Pash. I am not sure if this is a sign of the times or not, but Lifehacker's global traffic was up 37% last year according to their own stats, which they make publicly available here.

Doing more with less is part of The Great Reset. Those who embrace using new technologies and tools will not only survive, but thrive. No one will teach you necessarily how to do this on your own. Each information worker needs to take matters into their own hands.
1 Jan 2010

Three Ideas to Rock Your 2010 Part I: Correspond to Connect

Happy New Year and welcome to the next decade - "the teenies," as some in the UK are calling it. Today is great day to take inventory and think about what you want to accomplish in the new year - or even the new decade. Over the next three days I will cover a few ideas that anyone can ride to new heights in 2010 and beyond. These can help you no matter what line of work you're in. Of course, given my world view, they apply most to those interested in social media, marketing and communications. Here's the first...

Correspond to Connect

monticello_2b.jpg

Thomas Jefferson's polygraph was used to keep identical copies of the 20,000 letters he wrote in is life. (Photograph by Jim Merithew/Wired.com via "Tommy J’s Crib Is 18th Century Palace of Gadget Geekery")

In 2010 to succeed as individuals and businesses we need to embrace connecting with people globally on three levels: one-to-one, one-to-few and one-to-many. As dancer Twyla Tharp describes in her new book The Collaborative Habit, great work comes through collaboration. Success requires thinking and acting on all three levels. And it means listening too.

Today Twitter, Facebook, Google Wave and the next big things in connecting socially will allow us to innovate in how we connect with stakeholders, colleagues and friends - and on all three levels. But some things never go out of style. I get more email than ever - and I love it. Businesses should too. Connecting offline remains important. Rosabeth Moss Kanter calls this Management by Flying Around. So my advice is in 2010 vow to correspond to connect as much as you realistically can.

Need inspiration? How about Thomas Jefferson. Sure he connected with and inspired millions with the Declaration of Independence's "life, liberty and the pursuit of happiness." But he also answered his mail  thousands of letters - connecting with countless others. He even devised a clever polygraph machine to keep copies of all correspondence. 

"From sun-rise to one or two o'clock," he noted, "I am drudging at the writing table." Jefferson wrote almost 20,000 letters in his lifetime, among them, scholarly musings to colleagues, affectionate notes to his family, and civil responses to admirers. He wrote John Adams that he suffered "under the persecution of letters," calculating that he received 1,267 letters in the year 1820, "many of them requiring answers of elaborate research, and all to be answered with due attention and consideration."

This year, vow not to lose sight of the art and importance of daily correspondence. Reach out to new people - even those you don't agree with or those in other countries. Solicit and share new ideas.

As for me, I try to answer any correspondence that deserves a response. Sometimes it takes me time but I do so on three levels: my one-to-one communications (email and Twitter direct messages), one-to-few (Facebook comments, Twitter replies, etc.) and one-to-many (blog comments, interview requests, etc.) I also reach out to new people as well who I want to get to know better. Don't begrudge the volume of communications, focus on it - but the right messages.

Wouldn't it be great if organizations and the people who work for them all aspired to live the same, just as Jefferson did.

Steve Rubel's Posterous

Steve Rubel (bio) is SVP, Director of Insights for Edelman Digital, a division of Edelman - the world's largest independent PR firm.

He is charged with helping clients identify emerging technologies and trends that can be applied in marketing communications programs. Rubel also explores these topics on his site and in monthly columns for Forbes.com and Advertising Age. He can be found on Twitter and Facebook as well.

Steve can be reached via email at steverubel@gmail.com.

Note: Everything posted on this site is Steve's personal opinion. It does not represent the views of Edelman or its clients.