The Steve Rubel Stream

Insights on emerging technologies and trends.

Google Buzz is About Protecting GMail's Ad Dollars, Not Social Networking

One of my chief issues with Google Buzz is that there's no "there." Twitter, Facebook, YouTube, etc all have destination sites or apps that allow the user to mentally switch contexts from one-to-one/one-to-few communication to one-to-many. Mike Elgan touches on this here

This got me wondering: why didn't Google build a hub for Buzz to begin with? I suspect the reason is simple. With Buzz, Google isn't trying to create a new social network. Rather, it's trying to sure up GMail - a major source of ad revenues - from the forthcoming Facebook onslaught. 

Even though Gmail has hundreds of millions of users, they actually have much to fear. The enemy is Facebook. With its integrated chat, Facebook Connect and its forthcoming full-featured mail product, Titan, the social network giant has a good shot at syphoning users from Gmail just as Google did to Yahoo Mail and Hotmail half a decade ago. Ponder that.

In addition, here are some of my other thoughts on Google Buzz...
  • After playing with it for a few days, there's definitely a lot I like. I still don't see it going mainstream - especially given the privacy kerfuffle. This will only scare mainstream users. However, that said, I bet Buzz will become an important niche player for enthusiasts much like Friendfeed was during its heyday. What's more it will encourage everyone else to up their game. 
  • Yesterday on Buzz I outlined 20 ways it can improve. The product team, notably Bradley Horowitz, chimed in and said they are taking all feedback seriously. This weekend's privacy tweaks back up words with action. What else are we missing?
  • Finally, tips are rolling in around the web. The Next Web and Google Operating System blogs have great tip round-ups. Most notably Google Operating System details how you can search all public updates, even people you're not following (#8). They also reveal how to save these as persistent searches (#9). As you can see from the screen grab below, this is a really handy way to search social content from within Gmail.
Filed under  email   Facebook   Gmail   Google   Google Buzz   search   social networking   social search  
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Posted 1 month ago

Tip: Get the Weather Instantly in Gmail

As I have shared, Gmail is my Ginsu Knife. As they roll out features, I keep finding new uses for them - sometimes inadvertently. 

Gmail has a cool Labs feature that puts a little search box in your sidebar. I use it all the time to pull up information for lifestream posts since I publish to my Posterous-powered site via email. This little box is already capable of quite a lot but it also can pull up the latest weather. 

All you need to do is enter in a city name and weather and you get the current conditions as well as the forecast. You can access the search box with a keyboard command too - just type in g then / - and enter your query.


Filed under  Gmail   lifehacks   tips  
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Posted 2 months ago

Gmail Points To Possibilities Of The Data Decade

Photo credit: Cinefil on Flickr

The following is also my column in this week's Advertising Age.

If you threw me on a desert island (one with internet connectivity) and said that I could use only one website, it would be Gmail.

For the last five years Gmail has become the most indispensable tool in my communications and productivity system. I've even found a full-fledged Twitter client, Twitgether, that integrates into Gmail.

My use of Gmail is unorthodox in that I also use it as a massive database -- a backup brain and more. For years now I have been e-mailing myself articles that I think I might need later. Along the way, Gmail gives me a preview of what the algorithmic, personalized future of advertising and media will undoubtedly resemble.

The 2010s (or "the Tens" as it might be called) will be the Data Decade. Companies that understand how to harness it will win. Those that don't will perish. The same goes for marketers.

The Harvard Business Review highlighted this issue in its recent list of breakthrough ideas for next year: "When a 12-year-old can gather information faster, process it more efficiently, reference more diverse professionals, and get volunteer guidance from better sources than you can at work, how can you pre tend to be competitive?" wrote Bill Jensen and Josh Klein in the January 2010 issue. The article outlined a bank that was having trouble parsing its massive amounts of data into reports that senior executives could actually use. The breakthrough idea? "Work hacking," or working creatively to get your best data and information.

And that's what Gmail has done. Google has built an ingenious search-advertising business -- it's all about intent. You need to enter a query before you are served with relevant ads. However, over the next decade, trusted sites such as Gmail will have learned enough about us that they will start to surface media, social and advertising content before we even ask. This is why I believe Facebook will succeed wildly. Like Google, they are data-driven, using what they call "the lens of friends" to connect us in real-time with products and services. This was one of Facebook's takeaways from the recent Le Web conference: We increasingly discover online content not just by algorithms but via this lens.

Google understands it's all about data. And Gmail is where you really can see a glimmer of where they will continue to shine in "the Tens" and how all those free services around the search engine will add up to revenues fast. Here's a simple example.

Recently I became fascinated with the work habits of Thomas Jefferson (a hacker and data geek if there ever was one). I am particularly intrigued by his fondness for stand-up desks, which are exactly what they sound like. As someone who already sits for much of the day, the thought of standing at the computer instead of sitting when I get home is actually appealing. So I began e-mailing myself articles on the topic that I found on websites. A few days later the little news ticker in my Gmail inbox began to show me ads for stand-up desks, which I have clicked on and have used in my research for what I might end up buying for my apartment.

Think about that: Gmail surfaced high-value information in the form of ads even when I wasn't searching for it. That's an early view of what the Data Decade will look like.

Filed under  advertising   data   essays   Gmail   Google  
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Posted 2 months ago

As the Decade Closes, Has RSS Faded Too?


The decade is coming to an end. And with it, so has the era of feeds too faded - though you can argue it never got off the ground. Even with real-time technologies like pubsubhubbub, RSS today feels slow and it's clear its best days are behind it. Feed reading, like blogging, feels "very 2005." I wasn't convinced until recently, however.

Until a few weeks ago, this die-hard techie was clinging to Google Reader like a disco maniac might his eight-tracks. I felt like the last hold out; the guy still dancing to the Bee Gees when everyone else had gone punk - and maybe I was. 

Now, however, slowly but surely I am moving more of my consumption out of RSS and into the Twitter stream. Twitter, not blogs, long ago became the focal point for reading and conversing around news for many. So it's natural, as this report on Read Write Web indicates, that most of us who were even using RSS readers to begin with have ditched them and have moved to tracking news in the stream instead. And we're not alone. According to Forrester, eight percent of US online adults post and read updates on Twitter at least monthly.

Personally, this is something I resisted for three reasons: a) I like full text feeds, b) there was a lack of organization/lists and c) Twitter remains very dependent on "now," making saving and digesting information at a later date in a Tivo-like way all the more difficult. That all changed with the advent of Twitter lists. 

Nowadays I am bringing it all into Gmail, which other than my corporate email account is my sole productivity and social Ginsu Knife. I already publish to my Posterous-powered lifestream site via email. Couple that with Twitgether, a full-blown real-time Gmail Twitter client, NutshellMail for tracking social network interactions like replies and Listimonkey to bring me Twitter lists every hour via email (pictured above), my Google Reader is starting to get lonely.

How about you? Are there any die-hard RSS users out there who have not succumb to the stream?
Filed under  Gmail   RSS   streams   Twitter  
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Posted 2 months ago

Share Tweets with Friends Right in GMail

Call me crazy, but I love email. I tend to gravitate to services that integrate with it. For example, like Jesse Stay, I often use Gmail to interact with Friendfeed. For the same reason, I am back with Backpack since I can shuttle to-do's back and forth via email. Evernote too works great with email for notes and other data. But this just scratches the surface - email is also a massive social network that's just waiting to be unleashed through APIs. Here's a taste.

A little app called Twitter Gadget is showing us the future of web services by mashing up your Twitter and Gmail contact social graphs. Once you add it to Gmail (instructions are on their site) it plops a nice Twitter client right inside Gmail. But there's much more. It also lets you selectively share tweets with any individual who is in your Friends group in Google Contacts. Your friends need to have the app installed in Gmail as well. If they do, they will see shared tweets inside Twitter Gadget the next time they fire it up. It's kinda like Google Reader shared items for Twitter.

This is a very clever way to combine two social graphs in a way that provides a real benefit to users. As our social connections become scattered among different services, I hope that we'll see more tools like these in the months head.
Filed under  APIs   Gmail   Google   lifehacks   mashups   social graph   Twitter  
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Posted 7 months ago