6 Oct 2009

Forbes.com Essay: A Walk Into Google Wave

Forbes.com CMO Network invited me to share some more thoughts on Google Wave. Here's my takeaway...

"The basic conclusion I came to is that, for all of its wonders, Wave is a mess. What Google Wave ignores is what Google watcher Jeff Jarvis, author of What Would Google Do? calls the power of 'elegant organization.'

History was invented to be rewritten. However, we need to learn from it. Every single online advance over the last decade that stuck leveraged "elegant organization." They were simple, linear and solved common problems."

 

1 Oct 2009

Google Wave 1.0 = RSS, the Sequel. In Other Words, DoA... for Now

You can't spend any time on Twitter without geeks lusting after Google Wave. Here's my quick take...it has as much chance catching on as RSS did.

I have had a Google Wave sandbox account since late July. It's slick to be sure. However, what I keep asking myself is this: what problem does it solve? In many ways it's overly complex. In fact it's too complex for the era of the Attention Crash where all of us, especially knowledge workers, are crying for simplicity.

Could it be an amazing enterprise collaboration tool? Sure, maybe. Could it be a Twitter, Facebook or email killer for consumers or a cure for cancer? I doubt it. 

Wave requires a new way of thinking. Sure, we're capable of it as humans. But as Mike Elgan, Anil Dash and Scoble wisely assess, Wave maybe ahead of its time. We like linearity. We need more tools that, as Jeff Jarvis has written, offer elegant organization - as Facebook and Google do. Wave does not - at least yet. It doesn't solve problems. If three of the geekiest geeks I know are not over the moon about it, then how will anyone else be?

Wave may stall the same way RSS unfortunately did. RSS is one of the greatest Internet innovations of the last decade (thank you Dave!). So why did it never take off with consumers? Simple. It didn't solve problems that many people have. It only solved problems that some, eg info junkies, had. And it required a new way of thinking and operating. (I would argue the entire concepts of feeds only took off once Twitter and Facebook simplified it.)

But what about Gmail you say? Gmail too was a complex beast when it debuted with its conversation views and interface -  and it caught on. Yes, but Gmail was different. It solved problems: mail storage quotas and killer search. Thus people were willing to make the investment to master it.

So definitely get excited about Wave. It is way cool. It is real time - where the world is going. But, for now, it does create more problems than it solves. Let's see if Wave 2.0 fixes that.
21 Jul 2009

Workstreaming in 140 Characters with Backpack

Nowadays, status update boxes are everywhere: LinkedIn, Twitter, Friendfeed, Yammer, AIM, GTalk, Facebook and more. The stream is becoming a de facto way that we communicate with others. However, thinking in 140 characters is also changing how I work. I am now using status updates to workstream

I have dusted off using Backpack as a tool for managing my life. It's improved a lot since I last used it a few years ago. One of their recent additions is the Backpack Journal, which I love. I can update it throughout the day to capture a running log of what I worked on, when. Right now this is just for my own use but Backpack works great in teams as well. Above is a screenshot from my Journal this am. I also update it from my iPhone using an app called Satchel and on the desktop use text expansion software to enter items more quickly. I use codes and phrases to track my time which I refer to when I enter my time reports.

Several of my colleagues are workstreaming with Yammer. This is something I need to explore more, since it's certainly easy to do. Are any of you workstreaming - and if so, how - in private or public forums?

Steve Rubel's Posterous

Steve Rubel (bio) is SVP, Director of Insights for Edelman Digital, a division of Edelman - the world's largest independent PR firm.

He is charged with helping clients identify emerging technologies and trends that can be applied in marketing communications programs. Rubel also explores these topics on his site and in monthly columns for Forbes.com and Advertising Age. He can be found on Twitter and Facebook as well.

Steve can be reached via email at steverubel@gmail.com.

Note: Everything posted on this site is Steve's personal opinion. It does not represent the views of Edelman or its clients.