10 Feb
2010
Those of you who know me or have been reading my work for awhile are probably well aware that I love Google products - especially Gmail. I even stopped using Google Reader in favor of subscribing to email newsletters from the blogs I care about so I can peruse/search them there. One less inbox that I have to manage is a good thing.
So, with that, you would naturally assume that I would love
Google Buzz. Well, I just got it in my Gmail today and my first take is that
it's Google Wave Light. Is the technology great? Sure. However, it's way too complex for the masses. It doesn't organize social information, it makes it even more of a mess.
Like it or hate it Facebook offers what Jeff Jarvis calls "
elegant organization." Twitter, while less organized, is equally simple. Google Buzz is only a service a mother could love - maybe Sergey Brin's mother. It's the Anti-Friendfeed. Here are five things wrong with it...
1) I can't easily find my content within Gmail. I have to go to
my profile page to find it
2) I can't easily hide the items from my inbox. This requires
a filtering hack that mere mortals do not know even exists
5) Finally, it shows in some ways Google is losing their focus. They're getting too big and therefore launch half-baked products that take them away from their core. They are feeling the heat from Facebook and Twitter instead of remaining true to their mission to organize the world's information.
In short, Google Buzz leaves me crying
Serenity Now - and I am a social enthusiast with
his hands in lots of pots!
Call me when this is baked but once again Google is showing that social is really their Achilles Heel.
Google Social Search is a winner.
Google real-time search is also a winner. They show what Google does well. This product shows Google at their worst. So, now that I have it, I don't see Google Buzz taking off and I am tempted to even turn it off. How about you?
Comments 30 Comments
Mark K.
Wave is for internal use - among co-workers.
Buzz will die down. Wave hasn't maximized its potential yet.
Lots of people didn't get Google Wave; this is crack compared to that.
When I'm dealing with email, I want to focus on just that. Heaven knows it's hard enough to keep up with all the social media services without having it foisted onto you in your email program too.
You're right about it slowing Gmail down, Steve. I used to love Gmail because was fast, and removed most spam messages. I'm dreading Gmail becoming a horrible, slow mess.
If Google keeps turning email into something it isn't, I'll be switching to another email program...
Think I'll start investigating other options for email...
I added another few items that I didn't like with Buzz in this FriendFeed thread.
btw, the link on "his hands" is broken. :)
Hopefully Google takes in all of the feedback that they're getting from initial users, and rapidly updates and adapts the service to address these major concerns, since I still think it has some potential, but I also think it has a LONG way to go before any kind of mainstream user would get value out of the service.
Influencer's will often get a mention in blog posts, again I check for a profile and if I like it..I follow them in Reader. This got to the point of following 160 people that are at the top of their respective fields.
I muted all 160 of those people in GReader because their combined "Shared Items" is just too much to take in.
However, when I turned on Buzz...whammo, a whole lot of conversations taking place around influencer's (I did unfollow scoble pretty quickly)
For example, how does this info tie in?
"This is the network of connections Google uses to identify relevant social search results. It is based on a combination of the following":
Direct connections from your Google chat buddies and contacts
Direct connections from links listed on your Google profile such as Twitter and FriendFeed
Secondary connections that are publicly associated with your direct connections
And this "Add people who you want to include in your social circle to the Friends, Family, or Coworkers groups in your Google contacts. Any public content that those people have linked to their Google profile can start showing for your relevant searches. Note that it may take up to a few weeks for new connections to start showing in your social search results"
I think there is a lot of potential there, but it will take time to nut out just what the relationships are between following profiles and having folk in certain Contacts folders.
This above info comes from: http://www.google.com/s2/search/social
And here's the help article for Social circle: http://bit.ly/bJRT0A
Buzz is not for the faint hearted, it forces you to learn Google's Social circle methodology, but I think it could reap rewards for those willing to dig in.
I can see it being very useful in a Google Apps environment, where everyone is on GMail by default. There maybe more granularity available to Apps administrators, seeing as it is possible to tap directly into the API's from the tools.
It's lacking threaded discussions, needs better follow management..but it does perform fairly well in Google Chrome on Windows Vista.
By taking responsibility for what you allow into the stream and following folks that do likewise, Buzz becomes a good resource *I hope*
http://susanbeebe.posterous.com/buzz-eated-ma-inbox
However, I do agree that gmail was perhaps not the ideal place to put it, your reasons #1 - 4 are beta quirks that will probably be added / addressed soon. Lists / Groups are new to both Facebook and Twitter, as are the Top Trends to a greater or lesser degree.
Number 5 IMHO is in agreement with several of the above comments that intimate that whoever owns the social arena will most likely be the winner of the 'Big Game'. Facebook owns the market on personal information and the advertising world knows it. (After all, we the users put it in there). Its only a matter of time before the Marketers will go to where the information is.
Orkut didn't dominate because it doesn't do anything more than Facebook. Buzz can succeed, but I think it's going to be more about the marketing than the technology.
My wholly unsubstantiated case in point: if Apple announces a brand new product, [some] Mac users will immediately reserve a copy before they even know what it is. Windows 7, on the contrary, had complaints by people who haven't used it. Facebook has a flood of irate users because they changed the UI (where a MySpace user would have trouble understanding why they [Facebook] have ANY control over what YOUR UI should look like.)
Personally, I kind of like the gmail integration. When I load up a browser in the morning, I immediately open 2 tabs: Gmail and Brizzly (which is my Facebook / Twitter client). Ofcourse, I disliked FriendFeed and use Ping.fm for Syndication vs FF Grouped Aggregation and am actually a fan of the soon to be discontinued Yahoo Buzz, so what do I know.
Wow, I really meant a quick comment instead of a blog post. I guess like Buzz, the lines between a quick reply and a long-winded tirade tend to blur.