Deloitte is out with a new study that finds "continued maturation of the enterprise’s use of communities and social media." However, participation levels remain low as most just lurk. Summary follows or can be found here ...
Corporate Use of Social Media is Untapped as Most Lurk - Deloitte Study
1 comments
Oct 07, 2009
Norbert Mayer-Wittmann said...
There is, yet again, no operational definition of what "social media" is supposed to refer to.:/ nmw
BTW: here's a link to the document @ Deloitte (some have said they have difficulty accessing Google Docs:
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