25 Jan 2010

Presentation: Communicating in the Age of Streams

Last week during the launch of Seesmic Look in New York, I gave a presentation on communicating in the age of streams. You can watch the video here or below (if for some reason the embedded video doesn't go direct to my part of the talk, simply scroll to the 1:24:04 minute mark). My slides can be found here. I have embedded them below as well with the YouTube video too.

A quick summary ...

All of us - whether you're a stay at home mom or an executive - are going to have to cope with the firehose. There's more information coming at us than we can handle. Information will scale. Human attention is finite. This presents a major challenges to those of us who are in the attention business. It's like 25 lanes of traffic trying to squeeze into the Lincoln Tunnel all it once. Your marketing campaign is just one bus.

To mitigate this ongoing trend of streams, communicators will need to: 1) be as ubiquitous as possible, 2) adopt multiple messages, stories and formats and 3) make sure you allow your employees to get out there - in other words, use the force, don't fight it.

More in the embedded media below.

22 Jan 2010

Video Interview: Scott Monty, Ford Motor Company

One of the great people I run into everywhere is Scott Monty, who heads social media at the Ford Motor Company. In this four and a half minute video, which I shot yesterday, Scott talks about what he does in his day job, how social media is integrated into Ford's communications engine (pun intended) and how he works with his executives.

19 Jan 2010

Ten Ideas for the New Decade - An Edelman Digital White Paper

One of the best parts of my job is that I get to every day work with and learn from some of the smartest minds in the business - the Edelman Digital team. Today we published a brand new white paper with 10 ideas for the new decade. You can download the white paper here (PDF) or view it below.

In the video below I outline the big themes in the paper. My full introduction follows.

# # #

During the last decade, we’ve seen social and digital media move from being purely the domain of tech-savvy types into a mainstream phenomenon. All you need to do is consider one statistic: Twitter was mentioned on television nearly 20,000 times in 2009, according to SnapStream. As a result, companies are investing in it and – slowly – seeing results.

Given the hype, much attention has turned to guessing what will become “the next Twitter.” It’s ample fodder for tech and marketing pundits, the media and clients - especially at the beginning of a new year and a new decade.

However, in many ways this is the wrong question to ask. Where once it was hard to sleuth out emerging platforms like Twitter, YouTube and Facebook before they grew, now they just seem to surface out of nowhere. You’ll know the next Twitter when you see it.

The bigger opportunity for clients, we believe, is to identify the global societal and technological trends that are reshaping how we think, act and buy - and to pivot into them early. Trends today tend to develop more slowly and are harder to see, allowing clients to take a more thoughtful, thorough and systematic approach.

In the following pages you will find 10 essays on such trends written by some of the smartest thinkers in digital marketing. These ideas, when looked at together, reveal four key themes:
  • The shift to digital technologies by both consumers and marketers is now global and pervasive across all aspects of our life and growing daily.
  • Our engagement with each other is migrating rapidly from computer to handset.
  • Companies (and organized interests) are just beginning to wake up to the engagement imperative - and how to fund and develop it over time.
  • And finally, the future is about carefully using the data people generate to make smarter decisions, while adhering to concerns over privacy.
We hope you enjoy our 10 ideas for the new decade. We welcome you to challenge us on our thinking. After all, that’s the only way we can grow.
13 Jan 2010

Video: The Future of Social Media

Late last year I was interviewed by The Social Media Examiner on the future of the medium. In this nine-minute interview we discuss: why you need to have a presence on all social networks where your customers are spending time, how to use mixed messages to tailor your stories to different venues,how to measure social media metrics, why the different vectors of reach, engagement and reputation lead to trust and why it’s important to understand people & understand business.

28 Dec 2009

Video: Engaging Employees in the Age of Streams

Pete Cashmore from Mashable calls 2010 the year of digital distraction - and he's spot on. The deluge of information is only going to increase, which is going to make reaching people harder than ever. Mark Evans recommends focusing on quality not quantity - which is something I have started to do.

While so much attention focuses on just what the Attention Crash means for consumers and marketers, there's another story looming. Companies will also need to fight the internal and external noise just to engage their own workforce.

Earlier this month I spoke at the Edelman Change and Employee Engagement Summit on this topic. I offered three potential solutions, which are summarized here, In addition, you can see more in this nine minute excerpt from my talk. 

Has your company changed the way it communicates with you?

Steve Rubel's Posterous

Steve Rubel (bio) is SVP, Director of Insights for Edelman Digital, a division of Edelman - the world's largest independent PR firm.

He is charged with helping clients identify emerging technologies and trends that can be applied in marketing communications programs. Rubel also explores these topics on his site and in monthly columns for Forbes.com and Advertising Age. He can be found on Twitter and Facebook as well.

Steve can be reached via email at steverubel@gmail.com.

Note: Everything posted on this site is Steve's personal opinion. It does not represent the views of Edelman or its clients.